Shipping & returns
From Germany: Europe, Switzerland and the UK.
From Dubai: UAE, GCC and the rest of the world.
- Germany: 1 to 2 business days.
- EU and Switzerland: 1 to 4 business days.
- UK: 2 to 5 business days.
- UAE: next business day. No Sunday deliveries.
- GCC: 2 to 5 business days.
- Rest of the world: 3 to 7 business days.
Estimated delivery for items in stock. Business days exclude weekends and local holidays; UAE deliveries run Monday to Saturday. Customs may affect international delivery. Preorders follow the dispatch date on the product page.
All orders are tracked. Orders from Germany ship with insured DHL delivery.
Shipping costs
Shipping costs and any available free shipping are shown for your delivery address at checkout, before payment. Import duties may apply depending on your destination.
Returns
Request a return within 14 days of delivery. You pay the return postage. No restocking fee. Returns go to our German fulfilment centre.
Full return policy
